1. Introduction
Swiftz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency payment processing services.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Company information (for business accounts)
- Wallet addresses for receiving payments
2.2 Transaction Data
We collect information about transactions processed through our service:
- Transaction amounts and currencies
- Blockchain transaction hashes
- Timestamp and status information
- Metadata you provide (e.g., order IDs)
2.3 Technical Information
We automatically collect certain technical information:
- IP addresses
- Browser type and version
- API usage logs
- Device information
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our services
- Processing cryptocurrency payments
- Sending transaction notifications and webhooks
- Detecting and preventing fraud
- Improving our services and user experience
- Complying with legal obligations
- Communicating with you about your account
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party services that help us operate our platform (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- Access controls and authentication
- Regular backups and disaster recovery procedures
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and keep you logged in
- Understand how you use our services
- Improve user experience
- Analyze traffic and usage patterns
You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce agreements
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Export your data
- Withdraw consent
To exercise these rights, contact us at privacy@Swiftz.app.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our dashboard. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@Swiftz.app
Address: Swiftz Inc., 123 Crypto Street, San Francisco, CA 94102